Welcome to Sprint Wireless Advantage Club

Sprint is revolutionizing wireless communication by bringing innovative new products and applications to the market. For the friends and family members of Sprint employees, Advantage Club makes it easy and affordable to harness the power of Now!

This page will help you get started using your Advantage Club service and managing your account. See the details.

Activating Your Phone, PDA, Mobile Broadband Card, or MiFi

  • New Advantage Club Customers: See the Get Started Guide provided with your phone or device. You do not need to call Employee Care.
  • Existing Advantage Club Customers Upgrading or Replacing their Device: Go to sprint.com/activate now.

Employee Care

Given the rich discount structure of the Advantage Club program, you can use self-service tools or contact customer service by email. Please email advantageclub@sprint.com with any account related questions or billing issues.

Self-Service Tools

Advantage Club Benefits:

Advantage Club Program Details

Wireless Advantage Rate Plan Details

Monthly Access Fee**
Basic
$20.00
Basic
$35.00
Basic
$50.00
Premium
$30.00
Premium
$45.00
Premium
$60.00
Anytime Minutes
500
1000
1500
500
1000
1500
Additional Anytime Minutes
45¢/min
40¢/min
40¢/min
45¢/min
40¢/min
40¢/min
Night & Weekend Minutes
Start at
7 pm
Start at
7 pm
Start at
7 pm
Start at
7 pm
Start at
7 pm
Start at
7 pm
Any Mobile, Anytime™
Mobile to Mobile
Messaging
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Direct Connect®
Group Connect®
Web surfing
Email
Sprint TV®
Premium Data add-on (required for select Smartphones)
$10.00
$10.00
$10.00
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Unlimited features are available while on the Sprint network. Off-network roaming is limited to (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes.

These services and features are also included at no additional charge:

  • Call waiting
  • 3-Way calling
  • Caller ID
  • Nationwide long distance
  • Sprint TV: Watch shows, sports, news, movies and more, choose from: exclusive content, short clips or full-length episodes. For full Sprint TV line-up, visit http://sprintchannels.mobitv.com. Content and line-up subject to change.

Smartphone Rate Plan and Add-on Requirements

Most Smartphones require a Wireless Advantage Premium rate plan, including those that work on the following operating systems: Windows Mobile 7, Android, iOS, BlackBerry, Web OS, and the Instinct family of phones.

Select Smartphones also require an additional $10/line/mo. Premium Data add-on charge in addition to the Wireless Advantage Premium plan.

Mobile Broadband Plans

Share our superfast 4G network in select cities. Outside of the 4G area, we've still got you covered with our nationwide 3G network.

6GB Connection Plan
12 GB Connection Plan
Price
$39.99
$79.99
3G/4G on our network
6GB
12GB
3G off our network
300MB
300MB

Monthly usage in excess of plan allowance costs 5¢/MB while on network and 25¢/MB while off-network roaming. 1024MB = 1GB. To check your usage, visit sprint.com/mysprint, sign in and click See all usage. Sprint reserves the right to limit throughput speeds or amount of data transferred. International data roaming may incur additional charges.

Router Plans

Router plans are perfect as a primary Internet service or as a dependable backup. Experience our superfast 4G network in select cities. Outside of the 4G area, we've still got you covered with our nationwide 3G network.

100MB
Router Plan
1GB
Router Plan
3GB
Router Plan
6GB
Router Plan
12GB
Router Plan
30GB
Router Plan
Price
$14.99
$19.99
$34.99
$39.99
$79.99
$109.99
3G/4G on our network
100MB
1GB
3GB
6GB
12GB
30GB
3G off our network
25MB
100MB
100MB
300MB
300MB
300MB

Monthly usage in excess of router plan allowance costs 1.5¢/MB while on network and 25¢/MB while off-network roaming. 1024MB = 1GB. To check your usage, visit sprint.com/mysprint, sign in and click See all usage. Sprint reserves the right to limit throughput speeds or amount of data transferred. International data roaming may incur additional charges.

Tablet Plans

Work and play on the go with a 3G/4G Tablet Connection Plan.

25MB Tablet Plan
1GB Tablet Plan
6GB Wireless Advantage Tablet Plan
12GB Tablet Plan
Price
$5.00
$15.00
$39.99
$79.99
3G/4G on our network
25MB
1GB
6GB
12GB
3G off our network
25MB
100MB
300MB
300MB
  • Special offers for 3G/4G LTE Tablets only. 4G-capable device required to access 4G network.
  • Monthly usage in excess of plan allowance costs 1.5¢/MB while on network, 25¢/MB while off-network roaming. 1024MB=1GB. To check your usage, visit sprint.com/mysprint, sign in, and click See all usage.
  • International data roaming may incur additional charges.
  • Sprint reserves the right to limit throughput speeds or amount of data transferred.

How to Upgrade or Replace Your Device or Add a New Mobile Broadband Card or MiFi

Advantage Club subscribers are eligible for upgrades under the Sprint New for You program, every 20 months.

Account-impacting transactions, including establishing new lines of service and purchasing device upgrades or replacements, must be completed by your employee sponsor. This is due to account liability being in the employee's name.

If you are not currently an Advantage Club subscriber and want to become one, or if you are already a subscriber and want to upgrade or replace your device or add a mobile broadband card or MiFi to your account, please contact your employee sponsor to complete your transaction.

Your employee sponsor may:

  • Visit one of the following stores: Reston Campus store, Overland Park Campus store or Town Center Plaza store (Overland Park, Kansas)
  • Shop online on the Advantage Club Web site

To help with the online purchasing process, your employee sponsor can send you an invitation to shop on the Advantage Club web site. You can then submit your order to your employee sponsor for their approval.

In order for your employee sponsor to give you access to the Advantage Club Order Request Site, they should type 'advantageclub' in their browser at work, and then select 'Invite your friends or family members to shop'.

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Device Pricing

Advantage Club prices are similar to National consumer prices with mail-in rebates and instant discounts. Many devices will have mail-in rebate discounts. You should be sure to agree with your employee sponsor with regard to which of you is paying for the device and handling the rebate. The rebate form will be included in your device shipment. Your employee sponsor can download and mail or e-mail the rebate form to you. Promotional device pricing is only valid if the device remains on the new account for at least 180 days. Lines cancelled in the first 14 days are eligible for a refund per the 14-day risk free guarantee. The account will be charged the difference between the promotional price and the full retail device pricing for all lines cancelled from day 15 to 180.

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How to Get Accessories at a 25% Discount

Contact your employee sponsor to complete your transaction. Your employee sponsor may:

  • Visit any Sprint-owned retail store and show their Sprint company badge
  • Shop online at the employee accessory-only store accessed via i-Connect
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Account Liability

How can Sprint afford to offer this package to employee friends and family? By making the employee liable for each Advantage Club subscriber. By inviting you to join the Advantage Club, your Sprint Employee Sponsor is trusting you to make timely payments on your charges - because if you don't, he or she will be liable for these charges. By making the employee the account owner, however, Sprint is able to offer Advantage Club subscribers significant discounts not available to the general public.

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Account Administration

Your Sprint employee sponsor owns your Advantage Club account and will be responsible for current and past-due charges. However, when buying your device or ordering it online, the employee can choose to make you a co-administrator on the account with monthly invoices sent directly to your billing address.

Your employee sponsor can also allow you to manage the account online. To do so, you will need the account number and PIN.

If your employee sponsor provides you with account security information, you will be able to:

  • Register for online account management at sprint.com/mysprint
  • Request billing adjustments
  • Update addresses
  • Add/delete services
  • Change plans
  • View and pay your bill online

Only the employee can:

  • Activate a line of service
  • Upgrade or replace a device
  • Apply or remove the Optional Spending Limit
  • Transfer balance
  • Transfer liability
  • Change security information
  • Change billing name
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Billing

All Advantage Club accounts are encouraged to participate in eBill. Accounts receiving a paper bill will be charged $0.99/month. To change your billing preferences, visit www.sprint.com/ebill.

Optional Spending Limit

The Spending Limit is the maximum balance your account can reach at any given time. The Spending Limit provides a preset limit to help control your monthly spend and avoid unexpected charges.

  • Applying a spending limit to an account is completely at the discretion of the Sprint employee.
  • Applies a spending limit of $150 per line on an account.
  • The spending limit pertains to all lines on the account. An account with two lines will have a combined spending limit of $300.
  • There is no additional charge for applying the spending limit to an account.

How it Works:

The Spending Limit pertains to the total balance of all lines on your account, including charges for the following services:

  • Voice minutes
  • Downloads
  • Directory assistance charges
  • Voice and data roaming
  • Other fee-based services

More details and FAQ

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My Sprint

If your employee sponsor agrees, you can manage your account online by registering for My Sprint. There are two registration options: account holder and non-account holder.

To register as the account holder, you will need the account number and PIN. Registering as an account holder will allow you to:

  • View and pay bills online
  • View call details and minutes used
  • Perform service swaps to upgraded devices (upgrade purchases must be completed by the employee)
  • Authorize digital media purchases (ringers and other downloads)
  • Enroll in paperless billing
  • Change account email address

To register as a non-account holder, you only need the account number and mobile number. Registering as a non-account holder will allow you to:

  • View minutes used
  • View phone and plan
  • View phone user guides
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Device Protection Programs

Sprint encourages all subscribers to enroll in one of the Device Protection programs offered by Sprint. Sprint offers coverage for the many things that can happen to your device and security for virtually everything on it – from loss or theft to damage, mechanical and electrical failures and threats to your personal information. You must enroll within 30 days of activation. If you are a potential new Advantage Club subscriber, please make sure your employee sponsor signs you up for the coverage of your choice when they order your device.

Total Equipment Protection provides complete protection for your phone, smartphone or mobile broadband device for $8 or $11 per month, depending on the device. Total Equipment Protection Plus provides all the benefits of Total Equipment Protection, plus automatic back up of photos and videos, virus protection and premium support for your phone and what is connected to it for $13 per month. A non-refundable deductible of $50 to $200 (depending on device) applies per approved insurance claim for lost, stolen or damaged. There is limit of three claims for lost, stolen or physical damage within a 12-month period, and a maximum of $1,500 per approved claim applies. Replacement equipment may be a new or Sprint-certified remanufactured device/comparable model. You may cancel your optional coverage at any time and receive a prorated refund/credit. You may sign up instead for the Equipment Service and Repair Program for $5/month/device. New York residents only can purchase the Equipment Replacement Program as a standalone program for $5 or $9/month (depending on device model)/month/device. Visit sprint.com/protection for complete terms and conditions and a list of devices by MRC.

Assurant Advanced Protection Pack provides protection for tablets, netbooks and notebooks. The Protection Pack is the best value at $13 per month. However, you may enroll in Assurant Device Insurance (ADI) for $10/month/device or Assurant Device Service and Support for $6/month/device. Residents of AL, CO, ID, IN, KS, ME, WI or WY: Your monthly cost of $13 includes coverage for mechanical and electrical breakdown, accidental damage (including liquid damage) and data- protection features. Loss and theft coverage is provided by Sprint at no additional cost to you. ADI is not available as a standalone product in any of these states. A $100 nonrefundable deductible per approved loss, theft and accidental damage claim applies; there is no deductible for mechanical and electrical breakdown. There is limit of three approved claims for accidental damage, loss or theft within a 12-month period, and a maximum of $1,500 applies per approved claim applies.

There is no limit on number of mechanical and electrical breakdown claims. If the claim involves a damaged or malfunctioning device, you will be provided with detailed instructions on how to return the device. We will make a reasonable effort to repair your device. If your device cannot be repaired, it will be replaced with a Sprint-certified remanufactured device of a comparable model. If a reconditioned device is not available, the replacement will be a new device of a comparable type.

You may cancel your optional coverage at any time by calling 888-211-4727. Upon cancellation, you will receive a prorated refund and/or credit of any unearned premium/fee within the applicable timeframe required by law. Visit assurantprotection.com for Summary of Coverage.

Return to Program Details

Have a problem with your device? Here’s what to do

For phones, smartphones or mobile broadband cards:

If you have a mechanical/electrical problem, failure from normal wear and tear or need routine phone maintenance, go to a Sprint Phone Repair Center to have your device repaired or replaced.

  • If you have Total Equipment Protection Plus, Total Equipment Protection, or the Equipment Service & Repair Program (ESRP) on your account, your first two repair/exchange transactions are included at no additional charge. A $25 service fee applies to each subsequent repair or exchange in any consecutive 12-month period.
  • If you do not have a device protection program listed above, you will receive a quote for the cost of repair before work is begun
  • Visit sprint.com/storelocator to find a store near you.

For tablets, netbooks or notebooks:

  • If you have Assurant Advanced Protection Pack, contact Assurant for all technical needs at assurantprotection.com or 1-866-367-7807.
  • If you do not have the Assurant Advanced Protection Pack, contact the manufacturer for support.
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**Monthly charges exclude taxes, Sprint Surcharges [incl. USF charge of up to 15.70% (varies quarterly), Administrative Charge (up to $2.50/line/month), Regulatory Charge ($0.40/line/month)] and state/local fees by area. Sprint Surcharges are not taxes or government-required charges and are subject to change. Details: sprint.com/taxesandfees.

Advantage Service Offers: Offers are not combinable with other offers. Sprint may change or cancel offers at any time. Nights: Monday-Thursday 7 p.m.-7 a.m.; Weekends: Friday 7 p.m.-Monday 7 a.m. Partial minute charged as full minute. Data/Web: Premium content/downloads (games, ringers, songs, certain channels, etc.) are additional charges. Texts to third parties to participate in promotions or other may result in additional charges. Sprint TV® Premier includes select channels. See sprintchannels.mobitv.com for channel information. E-mail: (available on select plans) includes use of Sprint Mobile E-mail, Microsoft Direct Push technology via Active Sync,™ Versamail, IBM Lotus Notes Traveler® or BlackBerry® Internet Service (BIS). Any Mobile: Applies to voice calls between domestic wireless numbers. Excludes roaming, calls to voicemail, 411 and other indirect methods. Additional charges apply for premium content/downloads. Messaging: Includes text, picture and video for domestic messages sent or received. International messages sent or received from the U.S. are $0.20/msg, and from outside the U.S. are $0.50/msg. SMS voice messages may incur an additional data charge of $0.03/KB. Advantage Service Plans Additional Terms: Upon termination of employment, Advantage Club accounts must be transferred to consumer accounts. Migration from current Sprint consumer accounts to Advantage Club is currently limited to 2 lines per employee per calendar year. Sprint Mobile Hotspot: Optional add-on to allow your capable phone to provide data usage for other Wi-Fi enabled devices. No discounts apply. 1,024 KB equal 1 MB. 1,024 MB equal 1 GB. Connectivity dependent upon compatibility, and speeds may vary. Usage Limitations: Sprint may terminate service if off-network roaming usage in a month exceeds: (1) 800 min. or a majority of min.; or (2) 300 MB or a majority of KB. Prohibited network use rules apply. Engaging in such uses will not result in throttling but could result in adverse action. See sprint.com/termsandconditions. Tablet Plan: No plan discounts apply. Data allowance depends on plans selected, includes 25 MB to 12 GB of on-network data usage and 25 MB to 300 MB of off-network data usage. Additional on-network data usage: $0.015/MB. Additional off-network usage above 25 MB to 300 MB/mo.: $0.25/MB. 1024 KB equals 1 MB; 1024 MB equals 1 GB. 3G/4G Connection Plan: Includes 6 GB or 12 GB of on-network data usage and 300 MB of off-network data usage. Additional on-network data usage: $0.05/MB. Additional off-network usage above 300 MB/mo.: $0.25/MB. 1,024 KB equal 1 MB. 1,024 MB equal 1 GB. No plan discounts apply. Other Terms: No additional plan discounts apply. Additional restrictions apply. Coverage not available everywhere. See sprint.com/coverage for details. Nationwide Sprint Network reaches over 283 million people. Sprint 4G (WiMAX) network reaches over 70 markets, on select devices. Unless noted, Sprint 4G LTE devices do not operate on the Sprint 4G (WiMAX) network & Sprint 4G (WiMAX) devices do not operate on the Sprint 4G LTE network. Sprint 4G LTE network reaches more than 88 markets, on select devices. Visit www.sprint.com/coverage for info. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.