Information for customers who are blind or visually impaired
Sprint is committed to working with phone manufacturers and the blind and visually impaired community to deliver user-friendly, accessible wireless devices and service to our customers with vision loss.
Over the years, phones have become increasingly accessible as text-to-speech (TTS) capabilities have improved. TTS is particularly important because the user interaction with mobile phones is often dependent on information displayed on the phone's screen.
Sprint recommends the following smartphones and list of key features for our visually-impaired customers:
- Apple products, including the iPhone, offer built-in accessibility features that are simple, intuitive and easy to use. If you are blind or have low vision, you can use features such as VoiceOver, an advanced screen reader, and Zoom to get the most from your iOS device. And Siri and Dictation help you type, launch apps, and read your calendar. Learn more about iPhone accessibility.
- Apple iPhones available at Sprint include the 4s, 5c and 5s.
- The Android platform includes a built in text-to-speech engine and a screen reader to enable phone manufacturers deliver accessible smartphones. Android phones can also be highly customized by downloading third-party accessibility applications that make nearly every function possible without sight, including phone calls, text messaging, email, web browsing, and more. Additional resources:
Sprint has developed a startup wizard to improve accessibility "out-of-the-box" for LG smartphone devices including the F3, Flex and G2. In addition to pre-loading Google TalkBack on these LG devices, Sprint has ensured that blind and visually impaired users obtain immediate voice guidance when a new LG device is first powered up. Accessible Now assists with device set-up and activation, making these devices infinitely more accessible for blind and visually impaired consumers.
- Samsung smartphones support two "Home screen" modes: Standard Mode and Easy Mode.
- Easy Mode configures your Home screen to provide an easier experience for low vision users with a simpler layout and larger fonts.
- Standard Mode configures your Home screen with all of the conventional functions designed by Samsung.
LG has a similar mode called "Easy Home" available on the LG G2 and LG Flex devices.
Kyocera Verve - an easy-to-use feature phone
Kyocera Verve is a compact, easy-to-use feature phone with a slide-out QWERTY keypad for those who like to keep things simple. Utilize the slide-out QWERTY keyboard to send texts or updating your Facebook profile in a second. Verve is perfect for those customers that want to stay in touch but don't want the high cost of smartphone data plans.
Accessible features include:
Certified by the independent
UL Environment, this phone contains environmentally-preferable materials with a minimal environmental impact.
Hearing aid compatible M4 and T3
Vibrating and LED alerts
Supports English and Spanish
In Case of Emergency (ICE) shortcut
Kyocera Kona - an easy-to-use flip phone
The stylish, easy to use Kyocera Kona was the first feature phone in the industry to offer verbal translation enabling Internet browsing. Text-to-speech read-out for menus, text messaging, notifications, and web.
Accessible features include:
- Multiple speeds of text to speech readout
- High-contrast user interface with black and white option for a variety of vision ranges
- Large, tactile keypad with well-defined buttons
- Large text feature, multiple font sizes
- Hearing aid compatible M4 and T4
- Multiple languages preloaded
- TTY/TDD Digital
- Vibrating and LED alerts
- In Case of Emergency shortcut
- 911 Shortcut
Environmental Certification: Certified by the independent UL Environment, this phone contains environmentally-preferable materials with a minimal environmental impact.