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Information for customers who are seniors

senior customer

At Sprint, our Corporate Responsibility platform is centered on doing the right thing. This means conducting our businesses in a socially and environmentally responsible manner. As a communications company, it is important to provide solutions for all of our customers at every stage of life.

Our goal is to offer solutions that allow customers to stay connected as well as feel safe and secure.

This is vitally important to the aging population as many begin facing life changes such as hearing or vision loss. We strive to make solutions that are easy to use with functionality that meets our customers' needs.

Samsung M400 - an easy-to-use flip phone

Sprint worked with Samsung to offer the Samsung M400, which has accessibility features designed to meet the needs of senior citizens. The hearing aid compatible flip phone is easy to use and is practical for those who simply want to talk, take pictures or send text messages.

The Samsung M400 will also appeal to more technologically savvy users. Highlights include a 1.3-megapixel camera, Web browsing, Bluetooth® support for hands-free conversations, threaded text messaging, a voice memo recorder and a 1,000mAh battery with up to four hours of talk time.

Samsung M400

Sprint Family Locator is a built-in lifestyle application on the phone that allows family or trusted caregivers to locate loved ones without disturbing their activities. The application uses GPS technology to locate a phone and display its location on an interactive map.

The M400 has a 2.4-inch internal display, large dial pad buttons and emergency settings to call 911 and selected ICE (In Case of Emergency) contacts.

A green machine: Certified by the independent UL Environment, this phone contains environmentally-preferable materials with a minimal environmental impact.

Samsung Array™ - makes messaging a breeze

No matter your age, stay connected to family and friends by texting, emailing and sharing pictures.

Samsung Array

The budget-friendly Samsung Array™ will help you capture life's priceless moments. This phone is hearing aid compatible and offers a 2-megapixel camera and Sprint 3G speeds.

A green machine: Certified by the independent UL Environment, this phone contains environmentally-preferable materials with a minimal environmental impact.

Active Senior ID pack

Available on select Android™-powered smartphones on Sprint and Boost Mobile USA, the Active Senior ID pack provides quick access to applications designed to enhance the smartphone experience for the active senior – all bundled in a single, simple download.

Active Senior ID pack

To get started, users tap on the yellow and black Sprint ID icon on the bottom of their Sprint ID-capable Android smartphones and select the Active Senior ID icon.

The phone will download about 20 senior-friendly applications and services, eliminating the confusion often associated with searching an app store that contains more than 600,000 applications.

Applications in the pack allow seniors to:

  • Listen to music with Slacker Radio or audio books with Audible
  • Access information from AARP, WebMD, USA Today, Yahoo Finance, AccuWeather and Stock Quote
  • Remember through MedsTimer to take important medications on time
  • Stay safe with Fall Detector and ICE (In Case of Emergency)
  • Receive word-for-word captions of everything said to them on mobile phone calls with Wireless CapTel by Sprint
  • Be entertained and socialize with Crossword Light and Senior Match
  • Keep in touch with family and friends through Flickr and Facebook