Press Kits
Hurricane Information
Updated 9/5/2008 - Sprint Actively Preparing for Hanna's Impact
Sprint (NYSE:S) today said it is preparing for the potential impact of Hurricane Hanna threatening to make landfall along the Atlantic coast on Friday. At the same time, Sprint's network teams are working around the clock assessing the situation in Louisiana following Hurricane Gustav and moving in portable generators as needed.
As it does for every impending tropical storm or hurricane, Sprint has staged backup generators and personnel in strategic locations in the Southeast to manage potential service impacts. In addition, a Sprint Service and Repair Van is ready to travel to the impacted markets and assist customers with their wireless needs including providing service and repair, accessories, back-up batteries and phone calls to connect with family and friends.
Millions of customers and first responders rely on Nextel Direct Connect at times like these. Nextel Direct Connect services have proven critical for reliable disaster response. Sprint, the leader in push-to-talk services, has the largest portfolio of Nextel Direct Connect devices, including the largest selection of rugged phones certified to military standard 810F for dust, shock and vibration, useful for first-responders in emergencies.
Sprint Nextel Offers Hurricane Tips for Consumers
Tips for consumers to learn what to do before, during, and after a storm. (PDF document)
Follow Sprint's storm-related updates via 'Sprintnews' Twitter feed - http://twitter.com/sprintnews
News Releases
9/5/2008 - Sprint Continues Restoration Efforts Following Gustav
9/3/2008 - Sprint Actively Preparing for Hanna's Impact
8/29/2008 - Sprint is prepared for Gustav's impact
8/18/2008 - Sprint is ready for Fay
5/21/08 - Alabama Counts on Sprint as Hurricane Season 2008 Begins
5/13/08 - Florida Counts on Sprint as Hurricane Season 2008 Begins
5/13/08 - Texas Counts on Sprint as Hurricane Season 2008 Begins
5/13/08 - Louisiana Counts on Sprint as Hurricane Season 2008 Begins
5/13/08 - Georgia Counts on Sprint as Hurricane Season 2008 Begins
5/13/08 - North Carolina Counts on Sprint as Hurricane Season 2008 Begins
5/13/08 - South Carolina Counts on Sprint as Hurricane Season 2008 Begins
5/13/08 - Mississippi Counts on Sprint as Hurricane Season 2008 Begins
Frequently Asked Questions
Sprint Hurricane tips - What to do before and after the storm
Fact Sheets
How Nextel Direct Connect works (pdf)
Related video
Sprint's Emergency Response Team
How Sprint responded after Hurricane Katrina (2005)
Contact Information
Contact Information
For Consumers:
Wireless subscribers impacted by hurricanes should contact eCare with concerns.
Long distance subscribers: Dial 800-877-4646 or access eCare
For Reporters and Media:
Note: Sprint media officials have no access to data for questions about customer accounts.
Crystal Davis
crystal.davis@sprint.com
Kristin Wallace
678-358-1190
kristin.c.wallace@sprint.com
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Mark Sudduth, Hurricane Expert
For the past several years, Mark Sudduth has used Sprint wireless technology to help study hurricanes. During a hurricane, Sudduth and his team use a wireless high speed Sprint PCS Connection Card to monitor, collect and share hurricane data, photographs and video instantaneously with the public, government agencies, corporate clients and broadcasters through his website www.hurricanetrack.com.
It is important to both Sprint and Sudduth to make sure the public is prepared and educated about hurricanes. During the beginning of Hurricane Season, Sudduth makes community appearances on behalf of Sprint at schools, museums and local businesses to demonstrate how he can safely track a hurricane during landfall and the stress the importance of being prepared.