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The Sprint Relay(SM) Team is proud to announce that we're winning a number of major TRS contracts. New Jersey and Delaware have both signed three-year contracts with Sprint, replacing AT&T as the official provider of TRS. Sprint will provide citizens of both states all traditional relay service options including Sprint IP Relay, Video Relay Service, CapTel(SM) Relay Service, and Relay Conference Captioning(SM).
As the new official provider for New Jersey and Delaware, they will join 30 states, the Commonwealth of Puerto Rico, New Zealand and the federal government as customers of Sprint Relay Services.
In March 2004, Sprint Relay transitioned to Federal Communication Commission (FCC) compliant full-service CapTel Relay Service. CapTel provides live captioning of phone conversations, allowing users to ensure they receive and understand the full context of any call. The nearly simultaneous voice and text captioning uses a standard telephone line. Captions are displayed on the CapTel phone's built-in screen so the user can read the words while listening to the other party's voice. The CapTel phone, developed by Ultratec, Inc., meets the communication needs of the millions of Americans who are hard of hearing, have experienced hearing loss later in life, or are deaf individuals with good vocalization skills.
As of December 1, 2005, Sprint has expanded CapTel service in 28 states and for the Federal government. Federal employees (active and retired), veterans, and U.S. Tribal members can get a free CapTel phone through the Federal Relay. For more information, visit http://www.fts.gsa.gov/frs/captel.htm. To see if your state has this CapTel Relay Service, check out http://www.captionedtelephone.com/availability.phtml.
Ohio: http://www2.sprint.com/mr/news_dtl.do?id=6780
South Carolina: http://www2.sprint.com/mr/news_dtl.do?id=7661
New Hampshire: http://www2.sprint.com/mr/news_dtl.do?id=8181
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