Sprint

Telecommunications Relay Service 800 Numbers Directory

Revised: 06/27/05

Sprint National Relay

(Interstate/International/Outbound)

  • 1-800-877-8973 Voice/TTY/ASCII
  • 1-877-826-2255 VCO (also on Web site: 1-TRS-VCO-CALL)
  • 1-800-435-8590 Spanish (Spanish Translation available upon request)
  • 1-877-787-2660 Speech-to-Speech

Sprint Video Relay Service

International

(relay calls into U.S.A. from International destinations)

1-605-224-1837 Voice/TTY/VCO/ASCII/Spanish (Spanish translation available upon request)

Note: Calls originating from a foreign destination will need to dial U.S.A. access code.

Sprint TTY Operator Services

  • 1-800-855-4000

Sprint Relay Customer Service

(24 hrs, 7 days, 365 days a year)

  • 1-800-676-3777 TTY/ASCII/Voice/VCO/Speech-to-Speech
  • 1-800-676-4290 Spanish

Sprint TRS Customer Service
P.O. Box 29230
Shawnee Mission, KS 66201-9230
Fax: 1-877-877-3291

Email: Sprint.TRSCustServ@mail.sprint.com

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ALABAMA (Alabama Relay Service)

7-1-1

  • 1-800-548-2546 TTY/HCO
  • 1-800-548-2547 Voice
  • 1-800-548-0259 VCO
  • 1-800-877-8973 Telebraille
  • 1-800-548-8317 Spanish
  • 1-900-646-4323 900 Services

Internet Relay:

Video Relay Service:

Customer Service:

  • 1-800-676-3777 TTY/Voice

Alabama Relay Web site:

Evon J. Black, Account Manager
2550 Acton Rd - Suite 220, Birmingham AL 35243
866-602-4833 Toll-free, 205 262 4833 TTY; 205 262 4820 Voice; 205 262 4809 Fax
Email: Evon.J.Black@mail.sprint.com

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ALASKA (Alaska Relay Service)

7-1-1

  • 1-800-770-8973 TTY
  • 1-800-770-8255 Voice
  • 1-800-770-3919 ASCII
  • 1-800-770-6108 VCO
  • 1-866-355-6199 Spanish (Spanish translation available upon request)1-866-355-6198 Speech to Speech
  • 1-900-230-2121 900 Services

Internet Relay:

Video Relay Services:

  • Internet: www.akvrs.com
  • sprintvrs.tv for videophone/TV users
  • ISDN 1-866-306-7740 (up to 384k)
  • Voice: 866-410-5787

Customer Service:

  • 1-800-770-6770 TTY/Voice

Alaska Relay Web site:

CSD Outreach:

Darrell Campbell, CSD Outreach Manager
3820 Lake Otis Parkway Suite 105, Anchorage, Alaska 99508
(907) 338-0035 TTY/Fax
Email: dcampbell@c-s-d.org

Sprint Contact:

Matthew Gwynn, Account Manager, Sprint
5454 W. 110th St., Overland Park, KS 66211
Toll Free TTY (800) 377-1180, (866) 493-2262 Voicemail, (913) 523-0224 Fax
Email: matthew.gwynn@mail.sprint.com

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ARKANSAS (Arkansas Relay Service)

7-1-1

  • 800-285-1131 TTY
  • 800-285-1121 Voice
  • 866-656-8260 VCO
  • 800-285-1131 HCO
  • 866-656-2966 STS
  • 866-656-1842 Spanish
  • 866-656-3668 French
  • 900-230-3131 900 Number calls
  • 800-285-7192 Customer Service
  • 800-855-4000 TTY Operator Assistance
  • 800-855-4290 Customer Service-Spanish
  • www.arkansasvrc.com Relay Caption Conference

Video Relay Services:

Tommy Walker, TRS Account Manager
1515 South Bowman Rd., Ste. B, Little Rock, AR 72211-4227
501-217-0051 TTY, 866-235-7995 (TTY), 501-312-4960 Voice,
501-954-1810 Fax
Email: tommy.r.walker@mail.sprint.com

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CALIFORNIA (California Relay Service)

  • 1-877-735-2929 TTY
  • 1-888-877-5379 Voice
  • 1-888-877-5380 ASCII
  • 1-877-877-8859 VCO
  • 1-888-877-5302 Speech to Speech
  • 1-888-877-8821 Spanish Speech to Speech
  • 1-888-877-5381 Spanish (Spanish translation available upon request)
  • 1-900-535-2929 900 Services

Internet Relay:

Video Relay Services:

CRS Web site:

Ken Arcia, Account Manager
4683 Chabot Dr., 2nd Floor, Pleasanton, CA 94588
Toll Free TTY: (877) 657-6363, (925) 468-7310 TTY, (925) 468-4358 Voice, (925) 468-4306 Fax
Email: kenneth.arcia@mail.sprint.com

Todd Bader, Account Manager
#154, 40335 Winchester Road #E, Temecula, CA 92591
(866) 461-7460 TTY, (951) 461-7402 Voice, (866)410-5787 EXT 73394, (866) 954-0954 Fax
Email: todd.m.bader@mail.sprint.com

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COLORADO (Relay Colorado)

7-1-1

  • 1-800-659-2656 TTY
  • 1-800-659-3656 Voice
  • 1-800-659-4656 ASCII
  • 1-877-659-8260 VCO
  • 1-800-337-3242 Spanish (Spanish translation available upon request)
  • 1-877-659-4279 Speech-to-Speech
  • 1-900-230-6161 900 Services

Internet Relay:

Video Relay Services:

  • Internet: www.covrs.com
  • sprintvrs.tv for videophone/TV users
  • ISDN: 1-866-306-7740 up to 384k)
  • Voice: 866-410-5787

Kristine Shipley, Account Manager, Sprint
1099 18th Street, Suite 1400, Denver, Colorado 80202
Toll Free TTY (800) 230-8609, (303) 801-3871 Voice,
(303) 801-3868 Fax
Email: kristine.m.shipley@mail.sprint.com

Van Scheppach, Sr. CapTel Account Manager, Sprint Relay
1099 18th Street, Suite 1400, Denver, Colorado 80202
(303) 801-3813 Voice, (303) 801-3868 Fax
Email: van.scheppach@mail.sprint.com

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CONNECTICUT (Relay Connecticut)

7-1-1

  • 1-800-842-9710 TTY/ASCII/Spanish (Spanish translation available upon request)
  • 1-800-833-8134 Voice
  • 1-800-842-9488 VCO
  • 1-877-842-5177 Speech-to-Speech
  • 1-900-230-6262 900 Services

Internet Relay:

Video Relay Services:

Relay CT Web site:

Michael R. Finneran, Account Manager
34 Jerome Ave., #305, Bloomfield, CT 06002
(860).242-7989 Voice, (800).659-2905 TTY, (860).243-1320 Fax
Email: michael.r.finneran@mail.sprint.com

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FEDERAL RELAY

Federal Relay is available for all Federal Government employees (Civilian and Military) and postal workers who are active or retired, veterans and federally recognized tribal members in fifty states, U.S. Territorial, Guam, Puerto Rico, Virgin Islands, Northern Marianas and District of Columbia.

  • 1-800 877-8339 TTY/ASCII/HCO
  • 1-866-377-8642 Voice
  • 1-877-877-6280 VCO
  • 1-800-845-6136 Spanish (Voice and TTY - Spanish translation available upon request)
  • 1-877-877-8982 Speech-to-Speech
  • 1-866-893-8340 Telebraille
  • 605-331-4923 International Inbound (TTY/ASCII and Voice)

Federal Relay Customer Service (24/7/365)

  • 1-800-877-0996 Voice and TTY

U.S. Government Online TTY Directory (24/7/365)

Federal Relay Service Online (FRSO - Federal Internet Relay)

Federal Video Relay Service (FEDVRS) (M-F, 7am to 8pm, closed on weekends and holidays)

  • Using web cam (h.323): www.fedvrs.us (English and Spanish)
  • Using videophone (h.323): fedvrs.tv (English) and spanish.fedvrs.tv (Spanish)
  • ISDN videoconference system (h.320): 1-866-306-7740 (up to 384k)
  • Voice: 1-866-410-5787

Federal Relay - General Information

Federal Relay Conference Captioning (FEDRCC) (M-F, 8am to 5pm EST)

  • www.fedrcc.us (English only- need to request service at least 48 business hours in advance)

Federal CapTel (Captioned Telephone) (24/7/365)

Federal Relay (Sprint) - Point of Contacts

Office address: 401 Ninth Street NW, Suite 400, Washington, DC 20004
202-585-1900 Voice

Karl Ewan, Agency Liaison (outreach)
Email: karl.a.ewan@mail.sprint.com
Pager: karlewan@sprintpcs.com
202-585-1842 TTY
202-585-1895 Fax

Randy Murbach, Contract Manager
800-720-3246 Voice
202-585-1900 Work
800-720-3246 TTY
202-585-1841 Fax
Email: randy.g.murbach@mail.sprint.com
Pager: rmurbach@sprintpcs.com

Sprint offers relay services through an intelligent platform to the federal government, 31 states, the commonwealth of Puerto Rico and New Zealand.

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FLORIDA (Florida Relay Service)

7-1-1

  • 1 800 955-8771 TTY
  • 1-877-955-8260 VCO
  • 1-800-955-8770 Voice
  • 1-800-955-1339 ASCII
  • 1-877-955-8773 Spanish Services (Spanish translation available upon request)
  • 1 877 955-5334 Speech-to-Speech
  • 1 877 955-8707 French/Creole Services (8 am - 2 am EST / 7 days)
  • 1-900-230-6868 900 Services

Internet Relay:

Video Relay Services:

Florida Relay Web site:

Tom D'Angelo, Account Manager, Sprint
6225 Lake Gray Blvd Ste 1, Jacksonville, FL 32244-5869
(904) 777-1770 (TTY/Voice); (904)777-1610 (Fax)
Email: Tom.W.DAngelo@mail.sprint.com

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HAWAII (Relay Hawaii)

7-1-1

  • 1-877-447-5990 TTY/ASCII
  • 1-877-447-5991 Voice
  • 1-877-447-5992 VCO
  • 1-877-447-7261 Spanish (Spanish translation available upon request)
  • 1-877-447-8711 Speech-to-Speech
  • 1-900-230-6767 900 Services

Internet Relay:

Video Relay Services:

  • Internet: www.hawaiivrs.com
  • sprintvrs.tv for videophone/TV users
  • ISDN: 1-866-306-7740 (up to 384k)
  • Voice: 866-410-5787

TTY Rental/Repair Program

Jane Knox, Account Manager, Sprint
925 Dillingham Blvd., Honolulu, HI 96817-4506
(866) 835-8169 TTY, (866) 410-5787 ext. 44816 Voice, (808) 780-4863 Voice Mail, (808) 847-9508 FAX
Video Relay Service: Voice to Sign: Dial 1-866-410-5787
Ask for Video IP: 66.15.85.65 - Sprint Office
or lv msg: Ext 44816
Email: jane.p.knox@mail.sprint.com

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ILLINOIS  

(Illinois Telecommunications Relay Service)

7-1-1

  • 1-800-526-0844 TTY
  • 1-800-526-0857 Voice
  • 1-877-826-1130 VCO
  • 1-877-526-6680 ASCII
  • 1-877-526-6670 Telebraille (Deaf-Blind)
  • 1-877-526-6690 Speech-to-Speech
  • 1-800-501-0864 Spanish TTY
  • 1-800-501-0865 Spanish Voice
  • 1-900-230-2020 900 Services

Internet Relay:

Video Relay Services:

Illinois TRS Web site:

C. Emma Danielson, Account Manager
Sprint, 2055 West Iles Avenue, Suite D, Springfield, IL 62704.
877-698-5520 (TTY); 217-698-4031 (V); 217-698-3853 Fax
Email: Emma.Danielson@mail.sprint.com
Pager: emmadanielson@sprintpcs.com

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INDIANA (Relay Indiana)

7-1-1

  • 1-800-743-3333 TTY/ASCII/Voice
  • 1-800-743-5207 VCO
  • 1-800-743-4869 Spanish
  • 1-877-743-8231 Speech-to-Speech
  • 1-900-230-3323 900 Services

Internet Relay:

Video Relay Services:

Relay Indiana Web site:

Andy Leffler, Sr. Account Manager, Sprint
7702 Woodland Drive Suite 250, Indianapolis, Indiana 46278
(800) 377-1101 TTY, (866)410-5787 EXT 16382, (317) 876-9591 Fax
Email: andrew.d.leffler@mail.sprint.com

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MASSACHUSETTS (Massachusetts Relay)

7-1-1

  • 1-800-439-2370 TTY/ASCII
  • 1-800-439-0183 Voice
  • 1-800-439-4270 VCO
  • 1-800-439-6459 Speech-to-Speech
  • 1-800-439-7096 Spanish
  • 1-900-230-8989 900 Services

Internet Relay:

Video Relay Services:

Massachusetts Relay Web site:

Customer Service

  • 1-800-720-3480 TTY/ASCII
  • 1-800-720-3479 Voice

Robert Giuntoli, Sr. Account Manager, Sprint
1321 Rutherford Lane, Suite #120, Austin, Texas 78753
(800) 578-6275 TTY, (512) 873-1055 Voice, (512) 873-1075 Fax
Email: robert.giuntoli@mail.sprint.com

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MINNESOTA (Minnesota Relay Service)

7-1-1

  • 1-800-627-3529 TTY/ASCII/Voice
  • 1-877-627-3024 VCO
  • 1-877-627-5448 Spanish
  • 1-877-627-3848 Speech to Speech
  • 1-900-246-3323 900 Services

Internet Relay:

Video Relay Services:

MRS Web site:

Primary Contact:

Trich Shipley, Senior Manager
Minnesota Relay Consumer Relations Office
332 Minnesota Street, Suite E1330, St. Paul, MN 55101
651-602-9005 (voice, TTY), 800-657-3775 (voice, TTY), 651-238-8225 (cell), 651-602-9010 (fax)
Email: trichshipley@uswest.net

Secondary Contact:

C. Emma Danielson, Account Manager
Sprint, 2055 West Iles Avenue, Suite D, Springfield, IL 62704.
877-698-5520 (TTY); 217-698-4031 (V); 217-698-3853 Fax
Email: Emma.Danielson@mail.sprint.com
Pager: emmadanielson@sprintpcs.com

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MISSISSIPPI (Mississippi Relay)

7-1-1

  • 1-800-582-2233 TTY
  • 1-800-855-1000 Voice
  • 1-877-582-0756 VCO
  • 1-800-582-2233 HCO
  • 1-800-855-1234 ASCII
  • 1-800-582-2395 Speech-to-Speech
  • 1-800-582-2544 Spanish
  • 1-900-230-9191 900 Services

Internet Relay:

Video Relay Services:

Mississippi Relay Web site:

Mitchell Rex Moers
Account Manager
1025 Northpark Drive, Suite C
Ridgeland, Mississippi 39157
TTY: 866-991-9609; Voice: 866-957-9583
FAX: 866-957-2572
Email: Mitchell.R.Moers@mail.sprint.com
Pager: mrmoers@sprint.blackberry.com

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MISSOURI (Relay Missouri)

7-1-1

  • 1-800-735-2966 TTY/ASCII
  • 1-800-735-0135 VCO
  • 1-866-735-2460 Voice
  • 1-877-735-7877 Speech-to-Speech
  • 1-800-520-7309 Spanish
  • 1-900-230-6363 900 Services

Internet Relay:

Video Relay Services:

  • Internet: www.movrs.com
  • sprintvrs.tv for videophone/TV users
  • ISDN: 1-866-306-7740 (up to 384k)
  • Voice: 866-410-5787

Relay MO Web site:

Matthew Gwynn, Account Manager
5454 W. 110th St., Overland Park, KS 66211
Toll Free TTY (800) 377-1180, (866) 493-2262 Voicemail, (913) 523-0224 Fax
Email: matthew.gwynn@mail.sprint.com

Dennis Selznick, Account Manager
1801 Park 270 Drive, Suite 100, St. Louis, MO 63146
866-234-4318 V, 636-530-4416 (TTY), (866)410-5787 EXT 55413 Voice,
636-530-4417 (CapTel), 636-530-4381 (Fax)
Email: dennis.a.selznick@mail.sprint.com

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MONTANA (Montana Telecommunications Relay Service)

7-1-1

  • 1-800-253-4091 TTY/ASCII
  • 1-866-253-4090 Voice
  • 1-877-826-7161 VCO
  • 1-877-253-4613 Speech-to-Speech
  • 1-800-435-8590 Spanish (Interstate calls only, Spanish translation available upon request)
  • 1-900-230-6464 900 Services

Internet Relay:

Video Relay Services:

Relay Montana website

Ken Brown, Account Manager
330 South Valley View Boulevard, Las Vegas, Nevada 89107
(877) 615-7336 Voice; (866) 841-3359 TTY; (866) 332-0358 Fax
Email: Kenneth.W.Brown.III@mail.sprint.com
Videophone: 65.40.152.250
Videophone: kbrown.mysprint.tv

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NEVADA (Relay Nevada)

7-1-1

  • 1-800-326-6868 TTY/ASCII
  • 1-800-326-4013 VCO
  • 1-800-326-6888 Voice
  • 1-800-877-1219 Spanish
  • 1-888-326-5658 speech to Speech
  • 1-900-230-2300 900 Services

Internet Relay:

Video Relay Services:

Relay Nevada Web site:

Ken Brown, Account Manager
330 South Valley View Boulevard, Las Vegas, Nevada 89107
(877) 615-7336 Voice; (866) 841-3359 TTY; (866) 332-0358 Fax
Email: Kenneth.W.Brown.III@mail.sprint.com
Videophone: 65.40.152.250
Videophone: kbrown.mysprint.tv

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NEW HAMPSHIRE (Relay New Hampshire)

7-1-1

  • 1-800-735-2946 TTY/ASCII/Spanish (Spanish translation available upon request)
  • 1-800-735-2964 Voice
  • 1-800-735-4423 VCO
  • 1-877-735-1245 Speech-to-Speech
  • 1-900-230-4040 900 Services

Internet Relay:

Video Relay Services:

Relay NH Web site:

Michael Finneran, Account Manager
34 Jerome Ave., #305, Bloomfield, CT 06002
(860).242.7989 Voice, (800).659.2905 TTY, (860).243.0351 Fax
Email: michael.r.finneran@mail.sprint.com

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NEW MEXICO (New Mexico Relay Network)

7-1-1

  • 1-800-659-8331 TTY/ASCII
  • 1-800-659-1779 Voice
  • 1-877-659-4174 VCO
  • 1-800-327-1857 Spanish
  • 1-888-659-3952 Speech-to-Speech
  • 1-900-230-6060 900 Services
  • 1-800-889-8353 Customer Service

Internet Relay:

Video Relay Services:

Relay NM Web site:

Kristine Shipley, Account Manager, Sprint
1099 18th Street Suite 1400, Denver, Colorado 80202
Toll Free TTY (800) 230-8609
(303) 801-3871 Voice
(303) 801-3868 Fax
Email: kristine.m.shipley@mail.sprint.com

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NEW YORK (New York Relay Service)

7-1-1

  • 1-800-662-1220 TTY
  • 1-800-421-1220 Voice
  • 1-800-584-2849 ASCII
  • 1-877-826-6977 VCO
  • 1-877-662-4234 Speech-to-Speech
  • 1-877-662-4886 Spanish
  • 1-800-662-1220 Telebraille (Deaf-Blind)
  • 1-900-230-6565 900 Services

Internet Relay:

Video Relay Services:

NYRS Web site:

Mary Beth Barber-Mothersell, Account Manager, Sprint
P.O. Box 547 Geneseo, New York 14454
(800) 927-0282 TTY, (585) 243-4880 Voice, (585) 243-4884 Fax
585 905-1073 Voice (PCS)
Email: marybeth.mothersell@mail.sprint.com

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NEW ZEALAND (NZ Relay)

Local and National Calls:

  • 0800 4 711 711 TTY
  • 0800 4 712 712 Voice

NZ Relay website:

Chris Blum, Account Manager, Sprint
NZ Relay Account Manager
Sprint International NZ
ASB Centre, Level 20th,
135 Albert St, CBD
Auckland, New Zealand.
Phone: 64 9 3587192; TTY: 64 9 3587191
Fax: 64 9 3587189
Mobile/Text Phone + 64 21 300095
Christoph.A.Blum@mail.sprint.com
www.nzrelay.co.nz

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NORTH CAROLINA (Relay North Carolina)

7-1-1

  • 1-800-735-2962 TTY
  • 1-877-735-8200 Voice
  • 1-888-762-2724 ASCII
  • 1-877-735-8260 VCO
  • 1-877-825-6570 Spanish TTY
  • 1-877-825-2448 Spanish Voice
  • 1-877-735-8261 Speech to Speech
  • 1-900-230-3300 900 Services

Internet Relay:

Video Relay Services:

  • Internet: www.rncvrs.com
  • sprintvrs.tv for videophone/TV users
  • ISDN: 1-866-306-7740 (up to 384k)
  • Voice: 866-410-5787

Customer Service:

  • 1-800-735-0533 TTY
  • 1-800-735-0341 Voice

Relay NC Web site:

Kevin Earp, Account Manager, Sprint
3261 Atlantic Ave., Suite 216, Raleigh, NC 27604
(877) 437-1242 TTY, (919)875 1242 TTY, (919) 713-2383 Voice, (919) 878-0247 Fax
Email: kevin.w.earp@mail.sprint.com

Kim Calabretta, CapTel Account Manager, Sprint
3261 Atlantic Ave., Suite 216, Raleigh, NC 27604
(919)713 2301 Voice, (919) 878-0247 Fax
Email: kim.m.calabretta@mail.sprint.com

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NORTH DAKOTA (Relay North Dakota)

7-1-1

  • 1-800-366-6888 TTY/ASCII
  • 1-800-366-6889 Voice
  • 1-877-366-8600 VCO
  • 1-877-366-3709 Speech-to-Speech
  • 1-877-366-8260 Speech-to-Speech/VCO
  • 1-800-435-8590 Spanish (Interstate calls only, Spanish translation available upon request)
  • 1-900-230-5151 900 Services

Internet Relay:

Video Relay Services:

Relay ND Web site:

Kristine Shipley, Account Manager, Sprint
1099 18th Street, Suite 1400, Denver, Colorado 80202
Toll Free TTY (800) 230-8609, (303) 801-3871 Voice, (303) 801-3868 Fax
Email: kristine.m.shipley@mail.sprint.com

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OHIO (Ohio Relay Service)

7-1-1

  • 1-800-750-0750 TTY/ASCII/Voice
  • 1-877-644-6826 VCO
  • 1-888-269-0678 Spanish (Spanish translation available upon request)
  • 1-877-750-9097 Speech-to-Speech
  • 1-900-230-7575 900 Services

Internet Relay:

Video Relay Services:

Customer Service:

  • 1-800-325-2223 TTY/Voice

Ohio Relay Web site:

Danny Barrett, Account Manager, Sprint
2 Easton Oval #4063, Columbus, Ohio 43219-6013
(614)428-1804 TTY, (614) 428-1943 Voicemail, 866 410 5787 Ext 55568 Voice, 614-428-1902 Fax
Email: Danny.D.Barrett@mail.sprint.com

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OKLAHOMA (Relay Oklahoma)

7-1-1

  • 1-800-722-0353 TTY/HCO/Spanish
  • 1-800-522-5065 ASCII
  • 1-800-522-8506 Voice
  • 1-866-826-6552 VCO
  • 1-877-722-3515 Speech-to-Speech
  • 1-900-230-4041 900 Services

Internet Relay:

Video Relay Services:

Relay Oklahoma Web site:

Mitchell Rex Moers, Account Manager
Ridgeland, Mississippi 39157
TTY: 866-991-9609; Voice: 866-957-9583
FAX: 866-957-2572
Email: Mitchell.R.Moers@mail.sprint.com
Pager: mrmoers@sprint.blackberry.com

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OREGON (Oregon Telecommunications Relay Service)

7-1-1

  • 1-800-735-2900 TTY
  • 1-800-735-3260 VCO
  • 1-800-735-1232 Voice
  • 1-800-735-0644 ASCII
  • 1-877-735-7525 Speech-to-Speech
  • 1-800-735-3896 Spanish
  • 1-900-568-3323 900 Services

Internet Relay:

Video Relay Services:

Aparna Lele, Account Manager, Sprint
7770 SW Mohawk St., BLDG F, Tualatin, OR 97062
Voicemail 503-612-1072 or 800-863-3003
FAX 503-612-1116
TTY 503-612-1119 or 800-377-1150
Email: Aparna.lele@mail.sprint.com

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PUERTO RICO (Puerto Rico Relay Service)

Números de llamadas en Español (Spanish):

7-1-1

  • 1-866-280-2050 TTY/VCO
  • 1-866-280-2051 Voz (Voice)
  • 1-866-280-2052 Speech-to-Speech
  • 1-900-230-5656 Servicios de 900
  • 1-800-676-4290 (TTY/Voz/ASCII) Servicio al Cliente en Español (Customer Service)

English (Números de llamadas en ingles):

7-1-1

  • 1-866-280-2053 TTY/VCO
  • 1-866-280-2054 Voice
  • 1-866-280-2055 Speech-to-Speech
  • 1-900-230-5656 900 Services
  • 1-800-676-3777 (TTY/Voice/ASCII) Customer Service

Internet Relay:

Video Relay Services:

Elizabeth A. Rios, Account Manager, Sprint
304 Ponce De Leon Ave., 8th Floor, San Juan, Puerto Rico 00918
(787) 775-6775 TTY, 1 866 235-4982 Toll-Free, (787) 775-6795 Voice, (787) 775-5850 Fax
Email: elizabeth.a.rios@mail.sprint.com
Pager: earios@sprintpcs.com

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SOUTH CAROLINA (Relay South Carolina)

7-1-1

  • 1-800-735-8583 TTY
  • 1-877-735-8263 VCO
  • 1-800-735-7293 ASCII
  • 1-800-735-2905 Voice
  • 1-800-877-1229 Spanish (Spanish translation available upon request)
  • 1-877-735-7277 Speech to Speech
  • 1-900-535-3323 900 Services

Internet Relay:

Video Relay Services:

RSC Web site:

Missy McManus, Account Manager, Sprint
905 State St., Cayce, SC 29033-4318
(800-644-2289 TTY, (803) 936-6325 TTY, (803) 936-6326 Fax
Email: Melissa.mcmanus@mail.sprint.com

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SOUTH DAKOTA (Relay South Dakota)

7-1-1

  • 1-800-877-1113 TTY/ASCII/Voice
  • 1-877-981-2117 VCO
  • 1-877-981-9743 Spanish (Spanish translation available upon request)
  • 1-877-981-9744 Speech-to-Speech
  • 1-900-246-3300 900 Services

Internet Relay:

Video Relay Services:

Relay South Dakota Web site:

Primary contact:

Communication Services for the Deaf
(605) 367-5760 TTY/Voice

Secondary contact:

Matthew Gwynn, Account Manager, Sprint
5454 W. 110th St., Overland Park, KS 66211
Toll Free TTY (800) 377-1180, (866) 493-2262 Voicemail, (913) 523-0224 Fax
Email: matthew.gwynn@mail.sprint.com

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TEXAS (Relay Texas)

7-1-1

  • 1-800-735-2989 TTY/HCO
  • 1-800-735-2988 Voice
  • 1-800-735-2991 ASCII
  • 1 877 826-9438 Reduced Typing Speed
  • 1-877-826-1789 VCO
  • 1-800-662-4954 Spanish (Spanish translation available upon request)
  • 1-877-826-6607 Speech-to-Speech
  • 1-877-826-6608 Speech-to-Speech/VCO
  • 1-877-826-9348 Telebraille (Deaf-Blind)
  • 1-900-230-2303 900 Services
  • 1-800-676-3777 TTY/Voice/ASCII Customer Service
  • 1-800-676-4290 TTY/Voz/ASCII Servicio al Cliente en español (Spanish Customer Service)
  • 1-800-855-4000 TTY Operator Service

Internet Relay:

Video Relay Services:

Robert Giuntoli, Sr. Account Manager, Sprint
1321 Rutherford Lane, Suite #120, Austin, Texas 78753
(800) 578-6275 TTY, (512) 873-1055 Voice, (512) 873-1075 Fax
Email: robert.giuntoli@mail.sprint.com

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UTAH (Relay Utah)

7-1-1

  • 1-800-346-4128 TTY
  • 1-800-346-7141 VCO
  • 1-800-346-4128 HCO
  • 1-888-735-5906 Voice
  • 1-888-735-5907 ASCII
  • 1-888-346-5822 Speech-to-Speech
  • 1-888-346-3162 Spanish (Spanish translation available upon request)
  • 1-900-230-2930 900 Services

Internet Relay:

Video Relay Services:

Utah Relay Web site:

Susan Ordonez, Account Manager, Sprint
7090 S. Union Park Avenue, Suite 300, Midvale, UT 84047
(801) 258–2861 TTY; (801)258–2810 Fax
PCS 801 403-8351
Email: Susan.L.Ordonez@mail.sprint.com

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VERMONT (Vermont Telecommunications Relay Service)

7-1-1

  • 1-800-253-0191 TTY
  • 1-800-253-0195 Voice
  • 1-877-253-8260 VCO
  • 1-877-253-0446 Speech-to-Speech
  • 1-877-253-5424 Spanish (Spanish translation available upon request)
  • 1-877-253-7244 French Creole (French translation available upon request)
  • 1-900-230-2122 900 Services

Internet Relay:

Video Relay Services:

Vermont Relay Web site:

Elena Krueger, Sr. Account Manager, Sprint
147 Knight's Lane, Williston, VT 05495
(866) 879-6942 Toll Free TTY, (802) 879-6942 TTY, (802) 879-4787 Voice, (802) 879-4831 Fax
Email: elena.krueger@mail.sprint.com

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WASHINGTON (Washington Telecommunications Relay Service)

7-1-1

  • 1-800-833-6388 TTY/ASCII
  • 1-800-833-6384 Voice
  • 1-800-833-6385 Telebraille (Deaf-Blind)
  • 1-800-833-6386 VCO
  • 1-800-833-6388 HCO
  • 1-877-833-6398 Spanish Voice (Spanish translation available upon request)
  • 1-877-833-6399 Spanish TTY
  • 1-877-833-6341 Speech-to-Speech
  • 1-877-833-6341 Speech-to-Speech VCO
  • 1-900-646-3323 900 Services

Internet Relay:

Video Relay Services:

WTRS Web site:

Dan Brubaker, Account Manager, Sprint
701 Pike Street, Suite 2100, Seattle, WA 98101
(888) 655-3514 TTY, (866)410-5787 EXT 89962 Voice,
206-254-5138 Fax
Email: dan.brubaker@mail.sprint.com

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TRS SALES

Mike Baer, Government Account Executive, Sprint
1099 18th Street Suite 1400, Denver, Colorado 80202
(303) 801-3811 TTY, (303) 801-3810 Voice, (303) 801-3868 Fax
Email: michael.x.baer@mail.sprint.com

Andrew Brenneman, Sr. National Government Account Executive, Sprint
12524 Sunrise Valley Drive, Reston, VA 20196
(703) 689-6759 (Voice), (703) 689-8181 (Fax)
IP address is 70.21.120.161
Email: andrew.brenneman@mail.sprint.com
Pager: abrenneman@sprintpcs.com

Ken Goulston, Government Account Executive, Sprint
905 State Street, Cayce, SC 29033
(800) 644-2289 TTY, (866)410-5787 EXT 42050 Voice, (803) 926-1871 Fax
Email: kenneth.a.goulston@mail.sprint.com

Arthur Moore, Government Account Executive
Sprint c/o Converse Communications Corp.
34 Jerome Avenue, Suite 305, Bloomfield, CT 06002
860-242-3725 TTY, (860) 243-1320 Fax
Email: arthur.s.moore@mail.sprint.com

Maggie Schoolar, Sr. National Government Account Executive, Sprint
1321 Rutherford Lane, Suite #120, Austin, Texas 78753
(512) 873-1020 Voice/TTY, (512) 873-1086 Fax
Email: maggie.schoolar@mail.sprint.com

David Strom,
9897 Espada Creek Road
Moreno Valley, CA 92557
951-924-9100 - TTY; 951-924-1000 - Fax
951-378-9344 - Cell
dbstrom.zapto.org - Videophone
Email: david.strom@mail.sprint.com
Pager: davidstrom@sprintpcs.com

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TRS NATIONAL SUPPORT

Brent Burpee, Business Development Manager, Sprint
5454 W. 110th Street, Overland Park, Kansas 66211
913 345-7783 Voice; (913) 323-4627 Fax
Email: Brent.A.Burpee@mail.sprint.com

Dottie Cartrite, Sr. Government Account Support Representative, Sprint 1099 18th Street Suite 1400, Denver, Colorado 80202
(303)-801-3866 TTY, (303)-801-3865 Voice, (303)-801-3868 Fax
Email: dottie.cartrite@mail.sprint.com

Mike Ellis, National Branch Director, Sales and Sales Support, Sprint
1099 18th Street, Suite #1400, Denver, Colorado 80202
(800) 377-1130 TTY, (303) 801-3809 Voice, (303) 801-3868 Fax
Email: michael.j.ellis@mail.sprint.com

Cheryl Gentry, Proposal Manager, Sprint
Gilbert, Arizona 85296
Work: 480-633-7910; Cell: 816-651-5472; Fax: 480-633-7977
Pager: 8166515472@messaging.sprintpcs.com
Email: cheryl.gentry@mail.sprint.com

Tracy Goddard, Business Development Manager, Sprint
5454 W. 110th Street, Overland Park, Kansas 66211
913 345-7788 Voice; (913) 323-4627 Fax
Email: tracy.goddard@mail.sprint.com

John Hogue, California Program Manager, Sprint
5454 W. 110th Street, Overland Park, Kansas 66211
913 345-77 Voice; (913) 323-4627 Fax
Email: john.hogue@mail.sprint.com

Heather Kostelnick, Business Development Manager (Cap-Tel)-, Sprint
5454 W. 110th Street, Overland Park, Kansas 66211
913 345-7790 Voice; (913) 323-4627 Fax
Email: heather.l.kostelnick@mail.sprint.com

Paul Ludwick, Branch Manager, Business Development, Sprint
5454 W. 110th Street, Overland Park, Kansas 66211
(913) 345 7795 Voice, (913) 323-4627 Fax
Email: paul.w.ludwick@mail.sprint.com

John Moore, Customer Relations Manager, Western Region, Sprint
4683 Chabot Dr., 2nd Floor Pleasanton, CA 94588
(925) 468-4345 Voice, (925) 468-4392 TTY, (925) 468-4306 Fax
Email: john.moore@mail.sprint.com

Barbara Narvaez, Business Development Manager (Marketing) , Sprint
1321 Rutherford Lane, Suite #120, Austin, Texas 78753
(512) 873-1019 Voice, (512) 873-1075 Fax
Email: barbara.narvaez@mail.sprint.com

Angela Officer, Sr. Program Manager, Eastern Region, Sprint
12524 Sunrise Valley Drive, Reston, VA 20196
703-689-5654 Voice, 703-689-8181 Fax
Email: angela.officer@mail.sprint.com

Paul Rutowski, Customer Relations Manager, Eastern Region, Sprint
1321 Rutherford Lane, Suite #120, Austin, Texas 78753
(800) 578-6275 TTY, (512) 873-1022 Voice, (512) 873-1075 Fax
Email: paul.rutowski@mail.sprint.com

Mark Tauscher, Business Development Manager (SRO/SRW), Sprint
5454 W. 110th Street, Overland Park, Kansas 66211
(913) 345-7785 Voice, (913) 323-4627 Fax
Email: mark.a.tauscher@mail.sprint.com
Pager: Tauscher@sprint.blackberry.net

Staff Interpreters:

Theresa Richard (Overland Park, KS)
913-345 7782 Voice, (913) 323-4627 Fax
Email: theresa.richard@mail.sprint.com

Susan Thompson-Gaines (Herndon, VA)
703-904-2389 TTY/V, 703-904-2588 Fax
Email: susan.thompson@mail.sprint.com

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