Aligo – WorkTrack

Back to Field Service Automation

Features

• Minimize travel time and wasted or idle resources by integrating job dispatch with location
• Worker in the field uses the client application to clock in and out, and to indicate which job they are currently working on. It is also used to get dispatched job information and to accept or reject the job
• Landmarks and geo-fencing alert employers when the field worker goes outside a designated area, such as a job site
• Site supervisors can manage the time and location of all team members in a supervisory module without having to access a computer

Customer Benefits

• Reduce payroll, overtime, and administrative costs
• Increase field employee productivity
• Accurately locate employees and assets instantly
• Respond to customer requests quicker

Requirements

Phones—Java devices
Run-time environment—Server application runs on the IBM Websphere server
Server location—Utlizes ESRI ArcWeb Services
Sprint Business Mobility Framework(SM) Transaction type—Locate, track, direct, and message
Future services—Geo-fencing and triggered presence

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