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| Section |
Title |
| |
Table of Contents
|
| |
List of Figures
|
| |
List of Tables
|
| |
Executive
Summary
|
| A. |
Management
Response (L.38.2.1) |
| 1.0 |
Sprint Solution
(L.38.2.1) |
| 1.1 |
Important
Considerations
|
| 1.2 |
Management
of New or Enhanced Services (L.38.2.1)
|
| 1.3 |
Conformity
to Standards (C.3.2.8)
|
| 2.0 |
International
Arrangements (L.38.2.1.1)
|
| 2.1 |
Interoperability
of Services (L.38.2.1.1(a))
|
| 2.2 |
Interoperability
of Network Management Data and Network Management
Controls (L.38.2.1.1(b)) |
| 2.3 |
Billing of
International Services (L.38.2.1.1(c))
|
| 2.4 |
Operational
Arrangements with International Carriers (L.38.2.1.1(d))
|
| 2.5 |
Plans for
Extending International Arrangements (L.38.2.1.1(e))
|
| 2.6 |
Plans for
Extending the Coverage of Network Service Delivery
(L.38.2.1.1(f))
|
| 2.7 |
Management
and Operations International Services (L.38.2.1.1(g))
|
| 3.0 |
Access to
Data and Information (L.38.2.1.2) |
| 3.1 |
Existing Performance
Data & Reporting (L.38.2.1.2) |
| 3.1.7 |
Administrative
Data Access
|
| 3.2 |
FTS2001 Data
Requirements (C.3.2.7) |
| 3.2.1 |
Contract Administration
(C.3.2.7.1)
|
| 3.2.1.1 |
Program Management
Office Contract Operational and Administrative Data
Requirements (C.3.2.7.1.1)
|
| 3.2.1.2 |
Agency Customer
Operational and Administrative Data Access and Delivery
Requirements (C.3.2.7.1.2)
|
| 3.2.2 |
Network Monitoring
and Management Data Access and Delivery Requirements
(C.3.2.7.2)
|
| 3.2.2.1 |
Program Management
Office Network Monitoring and Management Data Access
Delivery Requirements
|
| 3.2.2.2 |
Agency Office
Network Monitoring and Management Data Access Delivery
Requirements
|
| 3.2.3 |
Government
Rights to Data and Reports (C.3.2.7.3)
|
| 3.2.4 |
Number Administration
(C.3.2.7.4)
|
| 3.2.4.1 |
Reserved (C.3.2.7.4.1)
|
| 3.2.4.2 |
Contractors
Responsibilities (C.3.2.7.4.2)
|
| 3.2.4.3 |
Reserved (C.3.2.7.4.3)
|
| 3.2.5 |
Reserved (C.3.2.7.5)
|
| 3.2.6 |
Service Delivery
Point Identification Administration (C.3.2.7.6)
|
| 3.2.6.1 |
Reserved (C.3.2.7.6.1)
|
| 3.2.6.2 |
Service Delivery
Point Identification Code (C.3.2.7.6.2)
|
| 3.2.6.3 |
Contractors
Responsibilities (C.3.2.7.6.3)
|
| 3.2.7 |
Reserved (C.3.2.7.7)
|
| 3.3 |
Performance
Data Reporting Requirements (L.38.2(a)) |
| 3.3.1 |
General Performance
Data Reporting Requirements (C.6.1)
|
| 3.3.1.1 |
Status of
Network Fraud and Security Breach Detections Report
(C.6.1.1)
|
| 3.3.1.2 |
Reserved (C.6.1.2)
|
| 3.3.1.3 |
Service Order
Completion Status Report (C.6.1.3)
|
| 3.3.1.4 |
Trouble Report
Status Report (C.6.1.4)
|
| 3.3.1.5 |
Monthly Dispute
Report (C.6.1.5)
|
| 3.3.1.6 |
Contractor
Adjustment Reports (C.6.1.6)
|
| 3.3.1.7 |
Reserved (C.6.1.7)
|
| 3.3.1.8 |
User Forum
ISSE Report (C.6.1.8)
|
| 3.3.1.9 |
Contractor
Modification Status Report (C.6.1.9) (IEG B.5.5.9)
|
| 3.3.1.10 |
Service Trial
Status Report (C.6.1.10) (IEG B.5.5.10)
|
| 3.3.1.11 |
Reserved
|
| 3.3.1.12 |
Network Cost
Minimization Opportunities Report (C.6.1.12)
|
| 3.3.1.13 |
Percentage
Service Restoral Time Report (C.6.1.13)
|
| 3.3.2 |
General Services
Administration Management Services Fee Performance
Data Requirements (C.6.4)
|
| 3.3.2.1 |
General Services
Administration Management Services Fee Collection
Report (C.6.4.1)
|
| 3.3.3 |
Additional
Customer Traffic Reports for ATM
|
| 3.4 |
Managed Private
Network Service Reporting
|
| 4.0 |
Liaison and
Customer Service (L.38.2.1.3) |
| 4.1 |
Program Administration
(C.3.2) |
| 4.1.1 |
Contractor's Program Management
Office Points of Contact (C.3.2.1)
|
| 4.1.2 |
Contractor's Agency Points
of Contact (C.3.2.2)
|
| 4.1.3 |
Support User
Forums (C.3.2.6)
|
| 4.2 |
Program Management
Office (C.3.3) |
| 4.2.1 |
Contractor's Liaison Feature
(C.3.3.1)
|
| 4.2.2 |
Government
Management Center Relocation Facility (C.3.3.2)
|
| 4.3 |
Customer Service
Office (C.3.4) |
| 4.3.1 |
Establishment
of Customer Service Office (C.3.4.1)
|
| 4.3.2 |
Customer Service
Office Functions Supported (C.3.4.2)
|
| 4.3.2.1 |
User Trouble
and Complaint Reporting Procedures (C.3.4.2.1)
|
| 4.3.2.2 |
Accept General
User Inquiries (C.3.4.2.2)
|
| 4.3.2.3 |
Accept Billing
Inquiries (C.3.4.2.3)
|
| 4.3.2.4 |
Training Registration
and Distributing Documentation (C.3.4.2.4)
|
| 4.3.2.5 |
Provide Technical
Support (C.3.4.2.5)
|
| 5.0 |
Service
Ordering (G.4)(C.3.5) (L.38.2.1.4) |
| 5.1 |
System Requirements
(C.3.5.1) |
| 5.1.1 |
Electronic
Access (L.38.2.1.4(c))
|
| 5.1.2 |
Hardware
and Software (L.38.2.1.4(d))
|
| 5.1.3 |
Extension
and Modification Plan (L.38.2.1.4(j))
|
| 5.2 |
Government
Contacts (C.3.5.2) |
| 5.2.1 |
Designated
Agency Representative Administrator (C.3.5.2.1)
|
| 5.2.2 |
Agency Designated
Agency Representative Administrator(C.3.5.2.2)
|
| 5.2.3 |
Local Government
Contact (C.3.5.2.3)
|
| 5.2.4 |
Service
Coordinator (C.3.5.2.4)
|
| 5.3 |
Service
Price Quote Process (C.3.5.3) (L.38.2.1.4(b))
|
| 5.3.1 |
Simple Price
Quotes (C.3.5.3.1)
|
| 5.3.2 |
Complex
Price Quotes (C.3.5.3.2)
|
| 5.4 |
Service
Order Processing (C.3.5.4) |
| 5.4.1 |
Service
Request Submission (C.3.5.4.1)
|
| 5.4.1.1 |
Service
Request Submissions (C.3.5.4.1(a))
|
| 5.4.1.2 |
Reserved
|
| 5.4.1.3 |
Service
Request Templates–Functionality (C.3.5.4.1.1)
|
| 5.4.1.4 |
Service
Request Templates–Information Content (C.3.5.4.1.2)
|
| 5.4.2 |
Service
Request Acknowledgment (C.3.5.4.2)
|
| 5.4.3 |
Service
Order Notification (C.3.5.4.3)
|
| 5.4.3.1 |
Authorization
and Validation (C.3.5.4.3.1)
|
| 5.4.3.2 |
Contractor-Provided
Information (C.3.5.4.3.2)
|
| 5.4.4 |
Service
Order Implementation (C.3.5.4.4)
|
| 5.4.5 |
Service
Order Completion Notice (L.38.2.1.4(e)) (C.3.5.4.5)
|
| 5.4.6 |
Service
Acceptance (C.3.5.4.6)
|
| 5.5 |
Options
Within the Service Ordering Process (C.3.5.5)
|
| 5.5.1 |
Standard
Service Order Intervals (L.38.2.1.4(a)) (C.3.5.5.1)
|
| 5.5.1.1 |
VTS Service
Delivery
|
| 5.5.1.2 |
Notification
|
| 5.5.2 |
Expedited
Service Order Processing (C.3.5.5.2)
|
| 5.5.2.1 |
Procedures
for Expedited Service Order Processing (L.38.2.1.4(f))
|
| 5.5.3 |
Service
Order Processing for Trials and/or OCD for New/Enhanced
Services (L.38.2.1.4(g)) (C.3.5.5.3)
|
| 5.5.4 |
Processing
of Multiple Service Requests (C.3.5.5.4)
|
| 5.5.4.1 |
Bulk Service
Ordering Processing (C.3.5.5.4(a))
|
| 5.5.4.2 |
Project
Service Order Processing (C.3.5.5.4(b))
|
| 5.5.4.3 |
Batch Service
Order Processing (L.38.2.1.4(i) (C.3.5.5.4(c))
|
| 5.5.5 |
Change of
Service Order Record Data (C.3.5.5.5)
|
| 5.6 |
Changes
During Service Order Process (C.3.5.6) |
| 5.6.1 |
Agency Cancellation
of Service Order (C.3.5.6.1)
|
| 5.6.2 |
Change of
Service Order Due Date (C.3.5.6.2)
|
| 5.7 |
Service
Order Tracking (C.3.5.7) |
| 5.8 |
Service
Order Measurements (C.3.5.8) |
| 5.8.1 |
Service
Order Tracing and Administrative Measurements (C.3.5.8.1)
|
| 5.8.2 |
Service
Order Performance Measurements (C.3.5.8.2)
|
| 5.9 |
Service
Order System Validation Test Plan (C.3.5.9)
|
| 5.10 |
Managed
Network Services (MNS) Service Order Design Phase
|
| 5.11 |
IPS Service
Ordering Exceptions
|
| 6.0 |
Billing (L.38.2.1.5)
(C.3.6) |
| 6.1 |
Billing Overview
(C.3.6.1) |
| 6.2 |
System Requirements
(L.38.2.1.5(a)) (C.3.6.2) |
| 6.2.1 |
Billing System
Validation Test Plan (C.3.6.2.1)
|
| 6.3 |
Billing Data
Requirements (C.3.6.3) |
| 6.3.1 |
Data Exchange
(C.3.6.3.1)
|
| 6.3.1.1 |
Centralized
Billing Data Exchange (C.3.6.3.1.1)
|
| 6.3.1.2 |
Direct Billing
Data Exchange (C.3.6.3.1.2)
|
| 6.3.2 |
Data Retention
(C.3.6.3.2)
|
| 6.3.3 |
Government
Required Billing Data (C.3.6.3.3)
|
| 6.4 |
Billing Requirements
(C.3.6.4) |
| 6.4.1 |
Billing of
Charges (C.3.6.4.1)
|
| 6.4.2 |
Billing of
Service Initiation Charges (C.3.6.4.2)
|
| 6.4.3 |
Allocation
of Non-Automated Number Identification Data (C.3.6.4.3)
|
| 6.4.4 |
Billing of
Multiple Service Requests (C.3.6.4.4)
|
| 6.4.5 |
Effective
Billing Dates (C.3.6.4.5)
|
| 6.4.6 |
Service Order
Delay, Expedite, or Cancellation Charges (C.3.6.4.6)
|
| 6.4.7 |
Reserved (C.3.6.4.7)
|
| 6.4.8 |
Reserved (C.3.6.4.8)
|
| 6.4.9 |
Third Party
Billing (C.3.6.4.9)
|
| 6.5 |
Invoicing
Requirements (C.3.6.5) |
| 6.5.1 |
Invoice Payment
(C.3.6.5.1)
|
| 6.5.2 |
Withholding
Payment of Invoice (C.3.6.5.2)
|
| 6.5.3 |
Invoice Balances
(C.3.6.5.3)
|
| 6.5.4 |
Discount Reporting
(C.3.6.5.4)
|
| 6.5.5 |
Invoice Delivery
(C.3.6.5.5)
|
| 6.5.5.1 |
Centralized
Invoice (G.1.1)
|
| 6.5.5.2 |
Direct Invoice
(G.1.2)
|
| 6.5.5.3 |
Aggregated
Consolidated Summary of Directly Billed Agencies
(G.1.3)
|
| 6.5.5.4 |
Centralized
and Direct Invoice Instruction (G.1.4)
|
| 6.5.6 |
Invoice Content
(C.3.6.5.6)
|
| 6.5.6.1 |
Invoice Totals
Page (C.3.6.5.6.1)
|
| 6.5.6.2 |
Invoice Summary
Section (C.3.6.5.6.2)
|
| 6.5.6.3 |
Invoice Detail
Section (C.3.6.5.6.3)
|
| 6.5.6.4 |
Call Detail
Records (L.38.2.1.5(d)) (C.3.6.5.6.4)
|
| 6.5.7 |
Invoice Format
(C.3.6.5.7)
|
| 6.5.8 |
Invoice Changes
(C.3.6.5.8)
|
| 6.6 |
Disputes and
Adjustments (C.3.6.6) |
| 6.6.1 |
Program Management
Office Disputes (C.3.6.6.1)
|
| 6.6.2 |
Agency Disputes
(C.3.6.6.2)
|
| 6.6.3 |
Contractor
Adjustments (C.3.6.6.3)
|
| 6.6.4 |
Program Management
Office and Agency Dispute Resolution Timetable (C.3.6.6.4)
|
| 6.6.5 |
Dispute Database
and Adjustment Reports (L.38.2.1.5(c)) (C.3.6.6.5)
|
| 6.7 |
Agency Service
Outages (C.3.6.7) (H.13) |
| 6.7.1 |
Credit for
Service Outages (C.3.6.7.1)
|
| 6.7.2 |
Agency Service
Outage Resolution Timetable (C.3.6.7.2)
|
| 6.8 |
Special Billing
Arrangements (C.3.6.8) |
| 6.8.1 |
Transition
Billing Arrangements (C.3.6.8.1)
|
| 6.8.2 |
Migration
Billing Arrangements (C.3.6.8.2)
|
| 6.8.3 |
New Services
Billing Arrangements (C.3.6.8.3)
|
| 7.0 |
Network Management
Information (L.38.2.1.6) |
| 7.1 |
Network Service
Affecting Event Information (L.38.2.1.6(a)) (C.3.7.1)
|
| 7.1.1 |
Electronic
Access to Network Fault Management Status (L.38.2.1.6(b))
(C.3.7.1.1)
|
| 7.2 |
Network Configuration
Management (C.3.7.2) |
| 7.3 |
Network Accounting
Management (C.3.7.3) |
| 7.4 |
Network Performance
Management (C.3.7.4) |
| 7.5 |
Network Security
Management (C.3.7.5) |
| 7.6 |
Fraud Prevention
Management (L.38.2.1.6(c)) (C.3.7.6) |
| 7.6.1 |
Financial
Responsibility for Fraud (C.3.7.6.1)
|
| 7.6.2 |
Protection
of Agency System (C.3.7.6.2)
|
| 7.6.3 |
Fraud Reporting
(C.3.7.6.3)
|
| 7.7 |
Program Management
Office Network Monitoring and Management Workstations
(C.3.7.7) |
| 7.8 |
Agency Network
Monitoring and Management Workstations (C.3.7.8)
|
| 7.9 |
MNS Network
Management Information |
| 7.9.1 |
Managed Private
Network Information |
| 8.0 |
Planning and
Engineering (L.38.2.1.7) (C.3.8) |
| 8.1 |
Service Interoperability
(L.38.2.1.7(a)) (C.3.8(a))
|
| 8.2 |
Contingency
and Restoral Plan (L.38.2.1.7(b)) (C.3.8(b))
|
| 8.3 |
GMC Relocation
Plan (L.38.2.1.7(c)) (C.3.8(c))
|
| 8.4 |
Current and
Anticipated Technologies (L.38.2.1.7(d)) (C.3.8(d))
|
| 8.4.1 |
Reserved
|
| 8.4.2 |
Reserved
|
| 8.4.3 |
Reserved
|
| 8.4.4 |
Reserved
|
| 8.4.5 |
Reserved
|
| 8.4.6 |
Reserved
|
| 8.4.7 |
Reserved
|
| 8.4.8 |
Reserved
|
| 8.4.9 |
Reserved
|
| 8.4.10 |
Reserved
|
| 8.4.11 |
Reserved
|
| 8.4.12 |
Reserved
|
| 8.4.13 |
Reserved
|
| 8.5 |
Technical
Advisory Group (C.3.8.1) |
| 8.6 |
Network and
Access Cost Minimization (C.3.8.2) |
| 8.7 |
Contractor
Initiated Network Changes (C.3.8.3) |
| 9.0 |
Trouble and
Complaint Reporting (L.38.2.1.8) (C.3.9) |
| 9.1 |
Entering and
Handling Trouble and Complaint Reports (L.38.2.1.8(a))
(C.3.9.1) |
| 9.2 |
Trouble Report
Status Reporting (L.38.2.1.8(b)) (C.3.9.2) |
| 9.3 |
User Trouble
and Complaint Report Data Access (L.38.2.1.8(c))
(C.3.9.3) |
| 9.4 |
Ad Hoc Trouble/Complaint
Reporting Capability (C.3.9.4) |
| 9.5 |
Measurement
of Time to Restore Service (C.3.9.5) |
| 10.0 |
Training (L.38.2.1.9)
(C.3.10) |
| 10.1 |
Executive
Training (C.3.10.1) |
| 10.2 |
General User
Trainer Training (C.3.10.2) |
| 10.3 |
Designated
Agency Representative Training (C.3.10.3) |
| 10.4 |
Administration
and Operations Training (C.3.10.4) |
| 10.4.1 |
Administrative
Systems Training (C.3.10.4.1)
|
| 10.4.2 |
Operations
Systems Training (C.3.10.4.2)
|
| 10.5 |
Supplemental
Training (C.3.10.5) |
| B. |
Service Transition,
Migration, and Implementation Response (L.38.2(b))(L.38.2.2)
|
| 1.0 |
Introduction
(C.4.1) |
| 1.1 |
Past Experience
(L.38.2.2) |
| 1.2 |
Risks and
Migrations |
| 1.2.1 |
Introduction
|
| 1.2.2 |
Risk Areas
and Mitigation Approaches
|
| 1.2.3 |
Approach to
Minimizations of Operational Impacts
|
| 1.2.4 |
Management
Approach to Risk Management
|
| 1.3 |
Organization
and Staffing (L.38.2.2) (C.4.1) |
| 1.3.1 |
Sprint Organization
Structure
|
| 1.3.2 |
GSD's Office of Transition
Management (OTM)
|
| 1.3.3 |
Sprint Core
Resources
|
| 1.3.4 |
Nationwide
Subcontractors and Resources
|
| 1.3.5 |
Support Systems
|
| 1.4 |
Overview of
the Transition, Migration and Implementation Plans
(C.4.1.4) |
| 1.5 |
Overview of
the Transition, Migration and Implementation Process
(C.4.1.5)
|
| 2.0 |
Transition
(C.4.2) |
| 2.1 |
Reserved (C.4.2.1)
|
| 2.20 |
Comprehensive
Transition Plan (C.4.2.2) |
| 2.3 |
Transition
Interconnection Plan (C.4.2.3) |
| 2.4 |
Transition
Migration Plan (C.4.2.4) |
| 2.5 |
Private Dialing
Plan for Transition (C.4.2.5) |
| 2.6 |
Transition
Verification Test Plans (C.4.2.6) (E.2.2.2.1)
|
| 2.7 |
Contractor
Responsibilities for Transition (C.4.2.7) |
| 2.7.1 |
Office of
Transition Management (C.4.2.7.1)
|
| 2.7.1.1 |
Network Transition
Planning Group of OTM
|
| 2.7.1.2 |
Network Route
Planning Group
|
| 2.7.1.4 |
Test and Acceptance
Function
|
| 2.7.2 |
Transition
Network and User Location Inventories (C.4.2.7.2)
|
| 2.7.2.1 |
Transition
Network Inventory (C.4.2.7.2.1)
|
| 2.7.2.2 |
Transition
User Location/Service Delivery Point Inventory (C.4.2.7.2.2)
|
| 2.7.3 |
Transition
Traffic Statistics (C.4.2.7.3)
|
| 2.7.4 |
Transition
Database (C.4.2.7.4)
|
| 2.7.5 |
Coordination
During Transition (C.4.2.7.5)
|
| 2.7.6 |
Transition
Notification and Scheduling (C.4.2.7.6)
|
| 2.7.7 |
Establishment
of Local Committees for Transition (C.4.2.7.7)
|
| 2.7.8 |
Verification
of Transition Information (C.4.2.7.8)
|
| 2.7.9 |
Notification
of Completion of Transition Activity (C.4.2.7.9)
|
| 2.7.10 |
Transition
Technical Requirements (C.4.2.7.10)
|
| 2.7.10.1 |
Direct Station-to-Station
Dialing for Switched Voice Service (C.4.2.7.10.1)
|
| 2.7.10.2 |
Direct Station-to-Station
Dialing for Circuit Switched Data Service (C.4.2.7.10.2)
|
| 2.7.10.3 |
National Security
and Emergency Preparedness Requirements (C.4.2.7.10.3)
|
| 2.7.10.4 |
Location Cutover
Contingency (C.4.2.7.10.4)
|
| 2.8 |
Government
Responsibilities During Transition (C.2.4.8)
|
| 2.8.1 |
Letter of
Agency (C.2.4.8.1)
|
| 2.8.2 |
Role of Program
Management Office (C.2.4.8.2)
|
| 2.8.3 |
Role of Local
Government Contact (C.2.4.8.3)
|
| 3.0 |
Migration
(C.4.3) |
| 3.1 |
Migration
Plan (C.4.3.1) |
| 3.2 |
Migration
Interconnection Plan (C.4.3.2) |
| 3.3 |
Migration
Management Plan (C.4.3.3) |
| 3.4 |
Private Dialing
Plans for Migration (C.4.3.4) |
| 3.5 |
Migration
Verification Test Plans (C.4.3.5)(E.2.2.2.2)
|
| 3.6 |
Contractor
Responsibilities for Migration (C.4.3.6) |
| 3.6.1 |
Office of
Migration Management (C.4.3.6.1)
|
| 3.6.2 |
Migration
Network and User Location Inventories (C.4.3.6.2)
|
| 3.6.2.1 |
Migration
Network Inventory (C.4.3.6.2.1)
|
| 3.6.2.2 |
Migration
User Location/Service Delivery Point Inventory (C.4.3.6.2.2)
|
| 3.6.3 |
Migration
Traffic Statistics (C.4.3.6.3)
|
| 3.6.4 |
Migration
Database (C.4.3.6.4)
|
| 3.6.5 |
Coordination
During Migration(C.4.3.6.5)
|
| 3.6.6 |
Migration
Notification and Scheduling (C.4.3.6.6)
|
| 3.6.7 |
Establishment
of Local Committees for Migration(C.4.3.6.7)
|
| 3.6.8 |
Verification
of Migration Information (C.4.3.6.8)
|
| 3.6.9 |
Notification
of Completion of Migration Activity (C.4.3.6.9)
|
| 3.6.10 |
Migration
Technical Requirements (C.4.3.6.10)
|
| 3.6.10.1 |
Direct Station-to-Station
Dialing for Switched Voice Service (C.4.3.6.10.1)
|
| 3.6.10.2 |
Direct Station-to-Station
Dialing for Circuit Switched Data Service (C.4.3.6.10.2)
|
| 3.6.10.3 |
National Security
and Emergency Preparedness Requirements (C.4.3.6.10.3)
|
| 3.6.10.4 |
Location Cutover
Contingency (C.4.3.6.10.4)
|
| 3.7 |
Government
Responsibilities During Migration (C.4.3.7)
|
| 3.7.1 |
Letter of
Agency (C.4.3.7.1)
|
| 3.7.2 |
Role of Program
Management Office (C.4.3.7.2)
|
| 3.7.3 |
Role of Local
Government Contact (C.4.3.7.3)
|
| 4.0 |
Implementation
(C.4.4) |
| 4.1 |
Implementation
Plan (C.4.4.1) |
| 4.2 |
Implementation
Management Plan (C.4.4.2) |
| 4.3 |
Private Dialing
Plan for Implementation (C.4.4.3) |
| 4.4 |
Implementation
Verification Test Plans (C.4.4.4) (E.2.2.2.3)
|
| 4.5 |
Contractor
Responsibilities for Implementation (C.4.4.5)
|
| 4.5.1 |
Office of
Implementation Management (C.4.4.5.1)
|
| 4.5.2 |
Implementation
Network and User Location Inventories (C.4.4.5.2)
|
| 4.5.2.1 |
Implementation
Network Inventory (C.4.4.5.2.1)
|
| 4.5.2.2 |
Implementation
User Location/Service Delivery Point Inventory (C.4.4.5.2.2)
|
| 4.5.3 |
Implementation
Traffic Statistics (C.4.4.5.3)
|
| 4.5.4 |
Implementation
Database (C.4.4.5.4)
|
| 4.5.5 |
Coordination
During Implementation (C.4.4.5.5)
|
| 4.5.6 |
Implementation
Notification and Scheduling (C.4.4.5.6)
|
| 4.5.7 |
Establishment
of Local Committees for Implementation (C.4.4.5.7)
|
| 4.5.8 |
Verification
of Implementation Information (C.4.4.5.8)
|
| 4.5.9 |
Notification
of Completion of Implementation Activity (C.4.4.5.9)
|
| 4.5.10 |
Implementation
Technical Requirements (C.4.4.5.10)
|
| 4.5.10.1 |
National Security
and Emergency Preparedness Requirements (C.4.4.5.10.1) |
| 4.6 |
Government
Responsibilities During Implementation (C.4.4.6)
|
| 4.6.1 |
Letter of
Agency (C.4.4.6.1)
|
| 4.6.2 |
Role of Program
Management Office (C.4.4.6.2)
|
| 4.6.3 |
Role of Local
Government Contact (C.4.4.6.3)
|
| C. |
National Security
And Emergency Preparedness Plan (L.38.2.3)
|
| 1.0 |
Protection
of Service
|
| 2.0 |
Assured Service
|
| 3.0 |
Protection
of Classified and Sensitive Information
|
| 4.0 |
Issues Regarding
Technical Systems
|
| 5.0 |
NS/EP Interface
with Contractor
|
| 6.0 |
Contractors
Emergency Management
|
| 7.0 |
Readiness of
NS/EP Capabilities
|
| 1.0 |
General
|
| 1.1 |
Purpose
|
| 1.2 |
Organization
of this Plan
|
| 1.3 |
Responsibility
|
| 1.4 |
Related Documentation
|
| 1.4.1 |
FTS2001 NS/EP
Documents
|
| 1.4.2 |
Sprint Documents
|
| 1.4.3 |
Government
Documents
|
| 1.5 |
Definitions
|
| 1.6 |
Plan Administration
|
| 1.6.1 |
Sprint Approval
|
| 1.6.2 |
Plan Issue/Reissue
|
| 2.0 |
Protection
of Classified and Sensitive Information |
| 3.0 |
Provisioning
Of Critical User Service |
| 4.0 |
Protection
of Services |
| 4.1 |
Interoperability
|
| 4.2 |
Survivability
|
| 4.2.1 |
Survivability
of Transmission Facilities
|
| 4.2.2 |
Switched Voice
Service Survivability
|
| 4.2.3 |
Circuit-Switched
Data Service Survivability
|
| 4.2.4 |
Switching System
Survivability
|
| 4.2.5 |
Signaling System
7 (SS7)
|
| 4.2.6 |
Switched Data
Service Survivability
|
| 4.3 |
International
SVS |
| 4.4 |
National Coverage
|
| 4.5 |
Priority Treatment
|
| 5.0 |
Assured Service
|
| 5.1 |
FTS2001 Access
Arrangements |
| 5.1.1 |
Dedicated Access
Arrangements
|
| 5.2 |
FTS2001 Interexchange
Network
|
| 5.2.1 |
FTS2001 Network
Architecture |
| 5.2.2 |
Logical Network
Partitioning
|
| 5.2.3 |
FTS2001 User
Identification
|
| 5.3 |
FTS2001 Egress
Arrangements |
| 5.3.1 |
Dedicated Egress
Arrangements
|
| 5.4 |
Network Design
For Assured Service Traffic Loads |
| 5.4.1 |
Grade of Service
|
| 5.4.2 |
Public Switched
Network Overload
|
| 5.4.3 |
Local Switched
Network Overload
|
| 5.4.4 |
FTS2001 Network
Overload
|
| 5.4.5 |
Loss of a Network
Switch
|
| 6.0 |
Issues Regarding
Technical Systems |
| 6.1 |
Measures for
Minimizing Local Exchange Company Delays
|
| 6.1.1 |
Feature Group
D Trunks For Access to Backbone
|
| 6.1.2 |
Public Telephone
Off-Net to On-Net Access
|
| 6.1.3 |
Other End-Office
Access Arrangements
|
| 6.1.3.1 |
Dial Tone Re-Origination
|
| 6.1.3.2 |
Dial Tone Recall
|
| 6.2 |
Measures for
Minimizing Contention for Local Trunking
|
| 6.3 |
Safeguards
for Protection of a Sprint Switch From Common Control
Delays
|
| 6.4 |
Measures for
Providing Low-delay, Low-blocking Access For Critical
Users
|
| 6.5 |
Customer Premise
Equipment Issues
|
| 6.5.1 |
Access CPE
|
| 6.5.1.1 |
Station Terminal
Equipment
|
| 6.5.1.2 |
CPE Switching
Equipment
|
| 6.5.2 |
Terminating
CPE
|
| 6.5.2.1 |
Station Terminal
Equipment
|
| 6.5.2.2 |
CPE Switching
Equipment
|
| 7.0 |
National Security
and Emergency Preparedness Interface With Sprint
|
| 8.0 |
Sprint Emergency
Management
|
| 8.1 |
Network Management
and Control Structure
|
| 8.2 |
Network Management
Center
|
| 8.3 |
NMC Implementation
of the NS/EP Plan
|
| 9.0 |
Demonstration
of NS/EP Capabilities
|
| 10.0 |
Network Survivability
Plans
|
| 11.0 |
NS/EP Plan
- Summary
|
| 11.1 |
Network Stress
Load Conditions
|
| 11.2 |
Operational
Plans
|
| D. |
Corporate Structure,
Personnel Qualifications and Subcontractor Identification
(L.38.2.4)
|
| 1.0 |
Corporate Structure
and Personnel Qualifications (L.38.2.4.1) |
| 1.1 |
Functional Relationships
(L.38.2.4.1(a)) |
| 1.1.1 |
The Sprint Corporate
Structure
|
| 1.1.2 |
Government Systems
Division (GSD)
|
| 1.1.3 |
Sprint FTS2001
Program Office
|
| 1.1.4 |
Global One
|
| 1.1.5 |
Maintaining Documentation
After Contract Award
|
| 1.2 |
Areas of Responsibility
Between Offeror and Subcontractors (L.38.2.4.1(b))
|
| 1.3 |
Interfaces Between
Government and Offeror (L.38.2.4.1(c)) |
| 1.4 |
Procedures for
Ensuring Coordination of all Activities (L.38.2.4.1(d))
|
| 1.5 |
Contractor Resources
(L.38.2.4.1(e)) |
| 1.6 |
Personnel Plan
(L.38.2.4.1(f)) |
| 1.6.1 |
Procedures for
Providing Fully-qualified Personnel
|
| 1.6.2 |
Training and
Certification by Job Category
|
| 1.6.3 |
Training Key
Personnel
|
| 1.7 |
Resumes |
| 2.0 |
Subcontractor
Identification (L.38.2.4.2) |
| 2.1 |
Corporate Policies
for Identifying, Soliciting, Evaluating, Negotiating
and Awarding/Agreements with Subcontractors and
Suppliers |
| 2.2 |
Source Selection
|
| 2.3 |
Soliciting Potential
Subcontractors/Suppliers |
| 2.4 |
Negotiating and
Awarding Subcontracts |
| 2.5 |
Summary |
| E. |
Corporate Qualification
and Past Performance References
|
| 1.0 |
References (L.38.2.5)
|
| F. |
Corporate Capability
(L.38.2.6) |
| 1.0 |
Sprint Capabilities
|
| 1.1 |
Sprint History
|
| 1.1.1 |
Sprint Long Distance
Division
|
| 1.1.2 |
Sprint Local
Telecommunications Division
|
| 1.1.3 |
Sprint Alliances,
Partnerships and Joint Ventures
|
| 1.2 |
Sprint Financial and Corporate
Resources
|
| 1.2.1 |
Sprint Industry Achievements
|
| 1.2.2 |
Sprint Corporate Achievements
|
| 1.3 |
Current Commercial
Activities
|
| 1.4 |
Plans for Growth
and Development
|
| 1.4.1 |
Technological
Growth
|
| |
Cross Reference
|
| Appendix A |
Resumes
|
| Appendix B |
Letters of Commitment –
Billing Services
Letters of
Commitment – Contracts
Letters of Commitment
– Misc.
Letters
of Commitment – Program Office
Letters
of Commitment – Program Office
Letters
of Commitment – Program Office
Letters
of Commitment – Program Office
Letters
of Commitment – Program Office
Letters
of Commitment – Program Office
Letters of
Commitment – Security
Letters of Commitment
– SMC
Letters of
Commitment – Training
Letters
of Commitment – Transition
Letters
of Commitment – Transition
|
| Appendix C |
Management
Plans
Management
Plans
Management
Plans
Management
Plans
Management
Plans
|
| Appendix D |
Specific Plans and Descriptions
Associated with the Service Transition, Migration
and Implementation Response (L.38.2.2.1)
Specific Plans and Descriptions-continued
Specific
Plans and Descriptions-continued
Specific
Plans and Descriptions-continued
Specific
Plans and Descriptions-continued
Specific
Plans and Descriptions-continued
Specific
Plans and Descriptions-continued
Specific
Plans and Descriptions-continued
|
| Appendix E |
Corporate
Qualifications and Past Performance References
|
| Appendix F |
Sample GSA
Management Services Fee Collection Report
|
| Appendix G |
Sample Disputes
Reports
|
| Appendix H |
Subcontractors
Information
|
| Appendix I |
List of Acclaims
|
| Appendix J |
Position
Description
|
| Appendix K |
Training Materials (not available in soft copy) |
| Appendix M |
Sprint IP
Security Services
|
