Problems Logging in

Having trouble logging in with your current User ID and password?There are several reasons this could be happening: forgotten passwords, confusing passwords from other sites, or typing passwords incorrectly. We are continually looking to simplify the log-in, registration, and password notification processes to make this easier for you, while working to ensure your privacy and security.

What You Can Do:

1. Verify that the username and password you are using is specific to the Sprint Local Business site and not another Sprint site.
2. Verify that you are typing the information correctly (passwords are case sensitive, meaning that you need to type capital or lower case letters exactly as you did when you registered).
3. Verify that cookies are enabled within your browser security settings. Our site uses cookies to help us track your session as you move through the site. Since changing your cookie settings may be different for different browsers, we recommend you see the Help options on your browser's menu for instructions.
4. Verify you have the necessary hardware and software to use the site by viewing Browser Requirements for Access.
5. Request a password reminder after you attempt to log in.
6. If you need to login immediately, register again on the site providing all requested information.
7. Contact us if you are still having problems and we will work with you directly.